(An indicator light usually shows when it's on.) Make sure the physical Wi‑Fi switch on your laptop is turned on. To learn more about the differences between 2.4 GHz networks and 5 GHz networks, check out Wi-Fi problems and your home layout. If your list of available Wi-Fi networks includes both a 2.4 GHz network and a 5 GHz network, try connecting to the other network. These will appear as separate networks in the list of available Wi-Fi networks. Many consumer Wi-Fi routers broadcast at two different network frequency bands: 2.4 GHz and 5 GHz. Try connecting to a network on a different frequency band. If it says Connected underneath the network name, select Disconnect, wait a moment, and then select Connect again. If it does, select the Wi-Fi network, and they try to connect to it. Select Manage Wi-Fi connections ( >) on the Wi-Fi quick setting, see if a Wi-Fi network you recognize and trust appears in the list of networks. Also, make sure Airplane mode is turned off. Select the "No internet connection" icon on the right side of the taskbar, and make sure Wi-Fi is turned on.
New firmware updates are now available for your Stealth 600 Gen 2 for Xbox and Stealth 600 Gen 2 for PlayStation ®! Connect your headset to the Turtle Beach Audio Hub program on your PC to update your device’s firmware to:Īvailability for Mac support on Turtle Beach Audio Hub coming soon.Ī new firmware update is ready for your Stealth 700 Gen 2 for PlayStation ®! Connect your headset to the Turtle Beach Audio Hub program on your PC or Mac to update your device’s firmware to version (v.2.0.6).Ī new firmware update is ready for your Stealth 600 Gen 2 for PlayStation ®! Connect your headset to the Turtle Beach Audio Hub program on your PC or Mac to update your device’s firmware to version (v.1.2.4).Ī new firmware update is ready for your Stealth 700 Gen 2 for Xbox and PlayStation ®! Connect your headset to the Turtle Beach Audio Hub program on your PC or Mac to update your device’s firmware to version (v.2.0.3).Ī new firmware update is ready for your Stealth 700 Gen 2 for Xbox and PlayStation ®! Connect your headset to the Turtle Beach Audio Hub program on your PC or Mac to update your device’s firmware to version (v.2.0.2).Ī new firmware update is ready for your Stealth 700 Gen 2 for Xbox and PlayStation ®! Connect your headset to the Turtle Beach Audio Hub program to update your device’s firmware to version (v.2.0.1).Ī new firmware update is ready for your SuperAmp for Xbox and SuperAmp for PlayStation ®! Connect your SuperAmp to the Turtle Beach Audio Hub program to update your device’s firmware to version (v.1.2.6 for Xbox and v.1.2.3 for PlayStation ®).Try these things first to help you fix or narrow down the connection problem.
Mac availability for Turtle Beach Audio Hub is now ready. No firmware updates are available for your headset at this time. The Turtle Beach Audio Hub will be available for the Stealth™ 600 USB for Xbox and Stealth 600 MAX for Xbox soon!
If you are experiencing issues after this update, please contact us here: Ī new firmware update is available for your Stealth 700 Gen 2 MAX for Xbox! Download the desktop app to update your device’s firmware to v1.0.9.Ī new firmware update is now available for your Scout Air™ True Wireless Earbuds! Download the Turtle Beach Audio Hub mobile app now to keep your headset up to date (v 1.1.17.0). If you have previously downloaded the Audio Hub, simply connect your headset to your computer and run the software. Please download the Audio Hub on PC or Mac to update.